Appointify

Automated Practice Management

Patients register, book, reschedule, complete intake, pay, join video consults, request documents, and follow up on WhatsApp. No portal to remember. Your team stays in control from one calm workspace.

See how it works

Service Providerยท Appointify app

Appointify

Appointment

Book the appointment from one instruction.

Ask the assistant to find the slot, book the patient, send the confirmation, and keep the diary up to date.

Check availabilityBook the slotSend confirmation

Book Sarah with Dr Madri this Wednesday at 09:30 and send her the confirmation.

09:12

Dr Madri's availability checked.

09:12

Appointment created for Wednesday at 09:30.

09:12

WhatsApp confirmation and intake request sent.

09:12

Appointment booked.

Sarah is booked for Wednesday at 09:30. I sent the confirmation, intake request, and reschedule instructions on WhatsApp, and saved the appointment to the diary.

09:12

Ask Appointify

Patientยท on WhatsApp

Dr Madri's Practice

online

Hi, can I see Dr Madri this week?
Of course ๐Ÿ™‚ She has Wed 09:30 in rooms or 14:00 online. Which suits you?
Wed 09:30 please ๐Ÿ™
Booked โœ“ I can finish your intake here too. Please send your ID number, date of birth, and emergency contact.
Done โœ…
Perfect. Reminder: your visit is tomorrow at 09:30. Reply R to reschedule.
Thanks! Could I also get a repeat of my BP meds?
I've asked Dr Madri to approve your repeat โ€” I'll send it here once it's signed.
All done ๐Ÿ“„ Your script and sick note are attached.
Your medical aid was billed directly โ€” nothing to pay. I've booked your 3-month follow-up for 28 Aug, 09:00 ๐ŸŽ‰

Appointment confirmed

Wed ยท 09:30

Built for

For practices that want patients to feel cared for before, during, and after the appointment.

Why it feels different

Not just booked. Looked after.

Appointify turns everyday patient requests into simple, connected actions. A WhatsApp message can become a booking, intake update, video visit, script request, invoice, payment link, or follow-up without losing the thread.

For patients

They just message

No portal to remember. Booking, rescheduling, intake, reminders, payments, scripts, notes, and everyday questions happen in WhatsApp.

For care

You can help from anywhere

WhatsApp, video consults, consent, documents, billing, and follow-up stay together in the patient record.

For your team

The work is already moving

Appointify prepares the next step, brings the right context forward, drafts what is needed, and hands over when your team should decide.

The old way

Appointify

Patients call when they need something.

Patients message and Appointify helps them self-serve in WhatsApp.

Online booking ends once the slot is confirmed.

The journey continues through intake, reminders, video, documents, payment, and follow-up.

Staff copy details between messages, calendars, and records.

Everything stays with the patient, ready for the team to review.

Scripts, sick notes, referrals, and invoices become separate admin jobs.

They can be drafted, signed, sent, billed, and saved in the same flow.

Patients on WhatsApp

Complete self-service. Still under your control.

For patients

Your patients can

  • Register and book without a portal
  • Reschedule or cancel in the same chat
  • Complete intake by replying on WhatsApp
  • Receive reminders, invoices, quotes, and payment links
  • Request scripts, referrals, and sick notes for review
  • Join video consults and continue follow-ups

For your practice

And you can, for them

  • Register new patients from WhatsApp
  • Offer real availability and confirm instantly
  • Capture intake and telehealth consent in chat
  • Send billing documents and payment links
  • Prepare clinical requests for doctor approval
  • Escalate sensitive cases to staff

Capabilities

Everything a modern practice needs, in one quiet system.

Comms surfaces

Patients

WhatsApp assistant

Answers, books, drafts documents, and escalates to staff.

Your team

Unified inbox

WhatsApp and email for the whole team, threaded in one place.

Automatic

Reminders & reschedules

Automatic reminders and one-tap reschedule links keep the diary full.

Bookings & scheduling

Patients

Online & WhatsApp bookings

Patients book online or in WhatsApp against real-time availability.

Your team

Day & week calendar

Staff manage the whole practice diary in a day or week view.

Fully telehealth capable

Patients

Virtual appointments

Rooms or video visits, with meeting links in every confirmation.

Patients

Telehealth access

Activate patients for remote care and capture WhatsApp and video consent.

Access

PRIORITY fast access

Capped priority access with after-hours escalation rules and clear limits.

In the consultation

Your team

Patient records

Every visit, note, document, and payment in one patient history.

In the room

AI consultation scribe

Dictate or record the visit and the assistant drafts the clinical note.

Documents, ready to sign

Drafted

Scripts & repeats

Prescriptions and repeat approvals, drafted to your letterhead.

Drafted

Referrals & sick notes

Specialist referrals and sick notes, ready to sign and send.

Drafted

Motivation letters

Medical aid motivations and letters, generated from the visit.

Billing & revenue

Billing

Quotes & invoices

Itemised quotes and invoices, with dental tooth charting built in.

Billing

Medical aid and debtors

Billing, medical aid claims, debtors, and payment links in one place.

Simple pricing

Appointify Practice for R999 pm.

One monthly price for your practice workspace, with access to all Appointify modules.

Appointify Practice

Includes the full practice workspace and every module listed below.

Start with Google
WhatsApp assistant
Online bookings
Telehealth
Clinical documents
Invoices and quotes
Medical aid and debtors

Run your practice on Appointify.

One sign-in opens your inbox, bookings, and clinical workflow.

Staff sign in

Continue with Google

Use the work email tied to your practice.

Encrypted, with patient data kept in your practice record.